Care Plans
Ongoing care for your app or site — maintenance, security, and small changes handled. Tech help on hand when you need it.
Who this is for
Businesses, sole traders, and individuals who want:
- Their app or site maintained professionally
- A contact who knows their app or site, not a helpdesk
- Small changes made without sourcing a developer each time
- Predictable monthly cost, not one-off invoices
Choose a tier
Pick the level that fits how actively you want your app or site looked after. Move between tiers any time.
Basic
£150/month
For sole traders, individuals, and small projects where keeping things running and secure is enough.
- Ongoing maintenance
- Tweaks, text edits, image swaps, fixes
- Ongoing tech support
- Response within 1 working day
Standard
£250/month
For businesses that want their app or site looked after actively, with faster response.
- Ongoing maintenance
- Tweaks, text edits, image swaps, fixes
- Additional pages added on request
- Ongoing tech support
- Response within 4 working hours
Response times apply during UK working hours (Mon–Fri, 9am–5pm).
Care plans don't cover new features — those are quoted separately. Premium customers get priority on new feature work.
Just need ad-hoc tech help?
For ad-hoc tech help without a monthly plan, hourly support is available at £80/hour — remote where possible, on-site in Worcestershire if needed.
PC builds & maintenance
Hardware setup, upgrades, troubleshooting, and general maintenance for desktops and laptops.
Remote software support
Software issues, setup, and troubleshooting — remote or on-site.
How it works
1. Pick a tier
Choose the level that fits how quickly you want a response.
2. Get set up
Your app or site comes under management and care begins.
3. Use it
Email or call when you need a change made or have a tech question. No tickets, no portals.
Common questions
What's included in a Care Plan?
Every tier includes hosting, security and dependency updates, small tweaks, and ongoing tech support. Tiers differ by how quickly I respond — within one working day, four working hours, or one working hour.
Are new features included?
Care Plans cover ongoing maintenance and small tweaks. New features and larger changes are quoted separately. Premium customers get priority on new feature work.
Can I get help without a monthly plan?
Yes — one-off tech help is £80/hour, remote where possible or on-site in Worcestershire if needed.
Not sure which tier fits?
Get in touch and I'll help you work out which plan suits you.